WebShield Protect — optional content filtering for your connection
Network-level content filtering that protects every device in your home or organisation, filtered on your WebShield connection so it works across every phone, tablet, TV and computer with nothing to install.
New to WebShield? Add WebShield Protect while you sign up. Already with us? Log in to add it to your service.
Australian-owned
Owned and operated here, not a reseller of a foreign app.
In IT since 2002
Two decades keeping Australians connected and protected.
Filtered at the source
Covers every device on the connection, nothing to install.
Real support to call
1300 309 121, Australian team.
Safer internet for everyone on your connection
The internet at home or work is shared by everyone on it, including children, and the same connection carries scam sites, malware and content you would rather keep out. WebShield Protect filters that content on your connection before it reaches any device, so the protection is there whether someone is on the family tablet, a phone, a laptop, a smart TV or a games console.
Protect children online
Block adult content, gambling, dating, drugs and violence across the whole home, not just one device.
Stop scams and malware
Known phishing, malware and suspicious sites are filtered out before they load.
Keep filter-dodging closed
Anonymising proxies and torrent sites stay blocked and cannot be switched off, so the filtering holds.
One setting for every device
Set it once for the connection. New phones, tablets and consoles are covered automatically.
How WebShield Protect works
WebShield Protect filters content at the network level, on your connection. Because the filtering sits on the connection rather than on each device, it covers everything that connects to your internet, with nothing to install and nothing to keep updated on individual phones or computers.
Nothing runs in your house. There is no box to plug in, no app to install and nothing to keep updated. The filtering lives on the WebShield network, so it protects every device the moment it connects, and it keeps working when you add a new one.
Add it to your service
New customers add WebShield Protect while they sign up. Existing customers add it from the customer portal.
Choose what to block
From a simple page in your customer portal, block whole categories of sites with a click, and add any individual sites you want allowed or blocked.
It applies straight away
Changes save automatically and take effect across every device on your connection.
In short, it is filtering built into your internet connection, managed by you, covering your whole home.
What WebShield Protect filters
WebShield Protect works on categories, so you block a whole type of site at once, plus your own allow and block lists for individual sites. There are more than fifty categories in total, so you can tune it to your household or organisation. Here are the ones families and businesses reach for most.
These two stay blocked for every account and cannot be turned off. That keeps the filter from being bypassed and closes a common malware route, so the protection you set actually holds.
Simple controls, managed by you
Everything is managed from one page in your WebShield customer portal, with no apps and no per-device setup.
- Block categories with a click. Active blocks show as pills with a count. Expand the editor to change them, or clear them all at once.
- Allow a specific site. If a site you trust is caught by a category, add it to your allowed list and it will always get through. Subdomains are included automatically.
- Block a specific site. Add any site to your blocked list to keep it out regardless of its category.
- Undo. Made a change by mistake? One Undo button reverts your last change, whether it was a category or a site.
Changes save on their own and apply immediately. If you ever need a hand, WebShield support is Australian-based and one phone call away.
Built for families, homes and organisations
For families and homes
- Keep children away from adult, gambling, dating and violent content across every device they use.
- Cut out scam and malware sites for everyone on the connection.
- One set-and-forget setting that covers new devices automatically.
- You decide what is blocked, and you can change it any time.
For business and organisations
- Keep work and shared devices on task and away from unwanted sites.
- Reduce exposure to phishing and malware across the whole office or site connection.
- Set a sensible content policy once and have it apply to every device on the network.
- Add trusted work sites to the allowed list so nothing legitimate is caught.
Add WebShield Protect
Choose the path that matches where you are. New customers add it while signing up; existing customers add it from the customer portal; organisations enquire and we tailor it.
New to WebShield, or setting up a new service
Add WebShield Protect while you order your internet. Start by choosing your NBN plan, then add WebShield Protect as an optional extra during signup — it takes effect on your connection from the start.
Add WebShield ProtectAlready a WebShield customer
- Log in to your customer portal
- Open My Products, then My Services (the star icon)
- Click Order new products (top right)
- Under Recurring, choose WebShield Protect filtering and click Select the service
- Confirm and check out — filtering activates on your connection
Once it is on your service you manage everything from the WebShield Protect page in your portal (the star icon, My Products).
Log in to add filteringFor organisations
Filtering for a school, faith group or business runs on the same engine, tailored to your size and policy. Tell us about your organisation and we will set it up with you — no signup form, no fixed price.
Enquire about commercial filteringPrefer us to add it for you? Call 1300 309 121 or email support@webshield.au and we will add WebShield Protect to your service.
Content filtering FAQs
What does WebShield Protect block?
It blocks whole categories of sites such as adult content, gambling, dating, drugs, violence, weapons and known scam or malware sites. You can also allow or block individual sites yourself. There are more than fifty categories, so you can set it up to suit your household or organisation.
Does it work on every device?
Yes. It filters on your WebShield connection rather than on each device, so it covers every phone, tablet, computer, TV and console that connects to your internet, with nothing to install on each one.
Will it slow down my internet?
No. Filtering happens on your connection and is built to run in the background without slowing your browsing.
Can I choose what is filtered?
Yes. From a simple page in your customer portal you can block or unblock categories with a click, and add individual sites to an allowed or blocked list. Two protections, anonymising proxies and torrent sites, stay on for everyone so the filter cannot be bypassed.
What if a site I trust is blocked?
Add it to your allowed list and it will always get through. Subdomains are included automatically, so allowing a domain also allows its www and mail addresses.
How do I turn it on?
New customers add it while signing up. Existing customers add it from the customer portal under Order new products, then manage it from the WebShield Protect page. You can change your settings at any time.
Is it per device or for the whole home?
The whole home. It applies to your connection, so one set of settings covers every device. There is nothing to install or maintain per device.
Can I undo a change?
Yes. There is an Undo button that reverts your last change, whether it was a category or an individual site.
Add safer browsing to your connection
Turn on WebShield Protect for your connection and it covers every device in the home or organisation. New customers add it while signing up; existing customers log in.
Prefer to talk it through? Call our Australian team on 1300 309 121.