Family Safe Internet

Family-friendly internet that is safe on every device

WebShield Protect filters your family's internet on your connection, so every phone, tablet, TV and console is protected the moment it connects. Nothing to install, and no controls a child can switch off on the device.

Australian-owned Device-wide protection SafeSearch enforced

Add WebShield Protect filtering when you sign up. Already with us? Add it from your account.

Why it matters

You cannot watch every screen

The filter you set on one device does not cover the tablet, the console or a hand-me-down phone, and controls that live in an app get switched off or worked around. WebShield Protect moves the protection off the devices and onto your connection, so it covers the whole home and holds.

Safe on every device

Protection runs on your connection, so phones, tablets, TVs, consoles and computers are covered automatically. There is nothing to install on each one.

Controls that hold

Because the filtering sits on your connection, not in an app on the device, there is no toggle on the device to switch it off.

Set and forget

Filtering updates in the cloud, and Google SafeSearch stays enforced, without you lifting a finger.

Family protection

What WebShield Protect does for your family

Published protections, working together on your connection to keep the family's online space safer.

Google SafeSearch enforced

Search results stay filtered, even when a child changes the setting on their own device.

Anti-Cyberbullying

Reduces access to the harmful platforms behind a lot of online bullying, helping keep the family's online space safer.

Phishing Defence

Deceptive and scam sites are blocked before anyone in the house can open the link, protecting personal information.

Focus on Children

Filtering built with the younger members of the family in mind, across every device on the connection.

Device-Wide Protection

Every device, every connection, always protected, with nothing to install per machine.

Cloud-Based Updates

The filter updates itself in the cloud against current-day threats, so it stays current on its own.

Custom Profiles

Personalise the web experience for your household.

How it works

Three steps to a safer home connection

1

Choose your NBN plan and add WebShield Protect

Pick your plan and add filtering when you sign up.

2

Filtering activates on your connection

Protection switches on at the network level, no hardware and no app.

3

Every device at home is protected

Phones, tablets, TVs and consoles are covered automatically, and the filter keeps itself updated.

See how WebShield Protect works

Choose your plan

Choose your family's NBN plan, with WebShield Protect

Pick the NBN plan that suits your household and add WebShield Protect filtering when you sign up. Enter your address to see what is available at your place.

View plans and sign up

Already connected? Add WebShield Protect from your account, or call 1300 309 121.

WebShield Protect

Family-friendly, filtered internet on your connection. Add it to any NBN plan when you sign up, and every device at home is covered.

Get connected
Why WebShield

Protection at the source, not on the device

WebShield is an Australian-owned internet provider that has championed online safety for over two decades. Because the filtering runs on your connection, it protects every device in the house and cannot be uninstalled from a phone or tablet.

Local support, Monday to Thursday 9:15am to 5:30pm and Friday 9:30am to 5:00pm. Call 1300 309 121 or email support@webshield.au.
Common questions

Family Safe Internet questions

Does it slow the internet down?

No. Filtering runs on your connection and is built to work in the background without slowing your browsing.

Do I have to install anything on the kids' devices?

No. It works on your connection, so there is nothing to install on each phone, tablet or console.

Can my teenager just turn it off?

No. The filtering sits on your connection, not in an app on the device, so there is no switch on the device to turn it off.

Does it work on the smart TV and the game console?

Yes. Anything that connects to your home internet is covered.

Does it enforce SafeSearch?

Yes. Google SafeSearch stays enforced across the connection.

What if a safe site gets blocked by mistake?

Let us know and we will review it. Call 1300 309 121 or email support@webshield.au and we will take a look.

How do I add it if I am already a customer?

Add WebShield Protect from your account, or call 1300 309 121 and we will add it for you.

Running a school, church or business? See Commercial internet.

Get started

Ready to protect your family?

Choose your NBN plan and add WebShield Protect filtering when you sign up. Every device at home, protected on your connection.

Or call us on 1300 309 121 during business hours.