Get in touch with WebShield
Call, email or send us a message. Our local team is here during business hours to help with connections, accounts and WebShield Protect filtering.
Australian-owned & operated · support@webshield.au
Three ways to get in touch
Business hours
Monday to Thursday: 9:15am to 5:30pmFriday: 9:30am to 5:00pmClosed weekends
Enquiring for a school, church, faith group or business?
Use the Commercial enquiry form for a tailored response. It goes straight to our team so we can recommend the right connection and filtering policy for your organisation.
Tell us how we can help
For connections, accounts, support and general questions, send us a message and our team will be in touch. For anything urgent, give us a call during business hours.
Email our team
Send your enquiry to support@webshield.au. Include your service address and a contact number so we can help.
Already a customer? Open a support ticket.
We respond during business hours. You can also call 1300 309 121.
Talk to a local team
Call us on 1300 309 121, or email support@webshield.au and we will get back to you during business hours.
Monday to Thursday 9:15am to 5:30pm · Friday 9:30am to 5:00pm · closed weekends.